Welcome our newest members!

Many of us find that our company focus evolves from our original business plan. Kathy Russell is no exception. Kathy has changed her corporate name and website to represent the evolution of her company. You go, Butler Girl! Butler Girl

Company: Butler Girl (formerly Eloquent Events & Concierge Services)

Contact:Kathy Russell, Owner/President

Email: kathy@butlergirl.com

Website: www.butlergirl.com

Address: 525 Keith Avenue

Newmarket, Ontario

L3X 1V4, Canada

Phone: 1-905-715-1766

Butler Girl is a multi-service company. Offering event/wedding planning, running all types of errands, home services and office services. Butler Girl is very client focused and will do whatever it takes to make the client happy. Kathy Russell is the owner and founder of Butler Girl. Her mission is "Just ask, it can be done! Kathy is extremely well organized, thrives on multi-tasking and planning everything she has to do. Her services are met with a smile, and a "how can we help" attitude. No matter if the task is big or small, she does it all with such passion. Kathy loves helping people so they have the free time to do the things they love to do. She has an experienced team who work with her

on a number of events and tasks that need to be done. Kathy is certified in Event Management from Ryerson University and has received her Wedding Coordinator Certification. Kathy is also certified in Social Responsibility from the University of Toronto and is currently completing her certification in Concierge Services. She is very passionate about giving back in the community where she can. She gives generously to Sick Kids Hospital and volunteers weekly at Southlake Regional Health Centre.

Company : Complete Care Concierge Services

Contact: Paytra Jacobsen, Owner/President

Address: 25 - 5920 Heritage Dr.

Vernon, British Columbia V1H 1Z6

Phone: 1.778.475.5556

Email : info@completecareconciergeservices.com

Website: www.completecareconciergeservices.com

Complete Care Concierge Services is a licensed, insured and bonded home management company specializing in the care and security of homes for vacationers, seasonal and fulltime residents. We offer a home watch program to ensure the security of the home, while additional services such as cleaning services, departure arrival services, yard maintenance and even fridge stocking allows our clients a carefree getaway and return. Complete Care Concierge Services also provides a large array of additional services to help our clients regain balance in their lives.

Paytra is the Founder and President of Complete Care Concierge Services in Vernon, BC. Starting Complete Care Concierge Services was a natural for Paytra. It provides a service that is greatly needed while using her natural organizational abilities, along with her out-going personality and love for helping others. Paytra has a solid administrative background and strong Business Development Skills. She obtained these skills while working as a Business Development Manager for a prominent financial institution and from having owned and operated her own business. Paytra knows that success comes from hard work and making customer service a number 1 priority.

Company: Urban Rush Concierge

Contact: Judith Rowley

Address: 3510 Turner Street, Vancouver British Columbia V5K2H9

Email: judith@urbanrushconcierge.com

Email:michelle@urbanrushconcierge.com

Cell: Judith Rowley 778-998-7295

Cell : Michelle Jacobsen 604-612-6670

Website: www.urbanrushconcierge.com

Business highlights: Urban Rush Concierge is your very own personal assistant serving Vancouver and the entire lower mainland. We offer trustworthy, professional and efficient lifestyle management services so that you have more free personal time and peace of mind. We can organize, de-clutter, clean, cook, run errands, do chores, shop, plan and set up events. The possibilities are endless. Please take a look at our rates and services page for a complete list.

Michelle Jacobsen has 17 years as an executive assistant with a background in the film industry. Michelle enjoys assisting people to help achieve their goals. Judith Rowley has 15 years experience in customer service and over 10 years experience as a personal assistant with a background in the music industry. Judith prides herself on her organization skills and enjoys helping people.

Welcome to our newest members!

Welcome Our newest Canadian Concierge Directory Members!

Get It Together Inc.

Sheri Bruneau, BEd.

Professional Organizer

403.813.0067

get-it-together@telus.net

Sheri Bruneau is the founder and President of Get It Together Inc. Sheri has

worked on organizational issues with both corporate and residential

organizing. While working with clients, Sheri is quick to assess the

situation and give practical suggestions, advice and ideas. Sheri believes

that she has the necessary skills to help guide her clients through their

personal journey of organizing their lives - whether it be through

organizing personal space issues, time management or paper issues.

Sheri's background is in education and was an elementary school teacher for

seventeen years. She has demonstrated leadership and compassion, while

maintaining an outgoing and enthusiastic personality. Sheri believes that

having an educational background has helped her connect with all of her

clients. She believes that her teaching background has given her an upper

hand with her business and working with people. Just like in teaching, there

are some people who need an extra push, while there are others that need a

gentle nudge. Sheri believes that she is good at reading people and using a

variety of strategies to make an impact. She also believes that everyone is

in control of his or her destiny. Some people just need some help to see

that and believe it.

Get It Together Inc. has added a new service. Adding the Concierge Service

is one that Sheri is very excited about! Anyone who knows Sheri knows that

she is the one to get the work done. If there is a 'to do' list, you can

always count on Sheri to get the work done!

Sheri was raised in Calgary, Alberta. Sheri currently lives with her 2

teenagers and her wonderful husband in Calgary.

Sheri is a proud member of POC (Professional Organizers of Canada). Name: Luxe Concierge & Event Planning

Jennifer is still in the process of getting Luxe up and running, however she is reachable by email and by phone should you know of someone in the Cambridge/Kitchener area that requires servicing!

Luxe Concierge Services

Jennifer Pessoa

Cambridge/Kitchener/Waterloo

jennifer@luxeservices.ca

Phone: (519)222-2495

www.luxeservices.ca

As always, we hope this finds you well and with LOTS of TIME on your side!

We welcome suggestions and submissions for future posts.

5 key lessons for entrepreneurs

With 2011 upon us, It is not only crazy how time flies, but amazing how much you can learn about being an entrepreneur while in the midst of it. One of the realities of running your own business is that the learning curve never ends. To keep your business vibrant and moving forward, it is important to be open to new developments, trends and tools that drive productivity, efficiency and profits. Here, in no particular order, are five key lessons learned about being an entrepreneur in 2010:

It’s all right to pass on business
Be realistic about what you can and can’t do. While you may be tempted to accept business that stretches your skills and capabilities, doing so can often lead to trouble when the customer’s expectations are not met, even if you’ve had the best of intentions. Rather than take on business that is outside of your scope, it is smarter to decline or refer a potential customer to someone who has better-suited skills.

Don’t rest on your laurels
Never stop selling your products or services. Even when business is good and customers are happy, the selling process never stops. It has to be a steady and constant process. Otherwise, you risk waking up one day to discover the sales pipeline is empty.

Be nice to your books, and they’ll be nice to you
Don’t underestimate the importance of having well-organized financial records. One of the big mistakes many entrepreneurs make is to focus all of their time and effort on getting and doing business, and spend too little time on making sure the books receive enough attention to support the business. When year-end comes around, having a pile of invoices and receipts can lead to a lot of headaches and time spent scrambling to get organized.

Build and nurture your network
It is important to establish an ecosystem of suppliers and partners. When you run a small business, it is impossible to do everything yourself. This includes meeting the needs of customers or clients, who need a variety of products and services. Creating a strong ecosystem makes it possible to meet the needs of your customers and, at the same time, support other entrepreneurs.

There is such a thing as work/life balance

Although it can be challenging, it is important to strive for work-life balance. Run your business rather than let it run you.
Be disciplined about how much time you devote to the business, and work on making sure your efforts are as productive as possible. At the same time, recognize the importance of family, friends and pursuing outside interests.
These are just a handful of the lessons from what has turned into a crash course in business. It is also important to recognize that the learning doesn’t end; it keeps on going as your business grows and evolves.

Much success to you all in 2011!

Special to The Globe and Mail

Mark Evans is a principal with ME Consulting, a content and social media strategic and tactical consultancy that creates and delivers ‘stories’ for companies looking to capture the attention of customers, bloggers, the media, business partners, employees and investors.

A Warm Welcome to our newest member!

Please welcome our newest member!

Rory Harrison is the founder and president of Key to Health Concierge
Limited. He was previous owner of More Time 4U Concierge & Errands Services
in Ottawa since Aug 2005. Early this year he has changed his corporate
branding name to "Key to Health Concierge" to reflect a healthier lifestyle
by using Concierge services.
We are here to help our busy & aging population to enjoy more of the good
things in life... Live.Love.laugh.Play" by taking over their everyday tasks,
errands and transportation requirements. He will soon be incorporating
within his portfolio of services, living benefits, a medical equipment
locator, private & public healthcare repository and corporate concierge
services. He has over 25 years of combined work experience dealing directly
in "Service" industries in many capacities, including Hotels,
Property/Casualty/Living benefits Insurance, Hi-Tech and the Oil patch. He
has held various positions servicing the public in the hotel industry in the
front desk, banquets & doorman, as well as management, advisor, broker & DB
administrator. He has completed various diplomas and certificates at
Algonquin College and continuously acquiring education credits.

You may reach Rory at 613-424-TIME (8463).

Serving the Nation's Capital and surrounding areas.
www.keytohealthconcierge.ca
info@keytohealthconcierge.ca

Welcome to our newest Members!

Networking is important aspect for any business. We at the CCD like to network within our own directory and introduce our members to each other, with the hopes that when your clients need assistance in other provinces that you will turn to our directory and fellow members.

After all, isn't that what this is all about?

Of course you already know us. My name is Amanda O'Reilly and I own Balance InStyle which services the greater Ottawa area, and my partner Mary Ann Westendorf owns The Bizzy Butler which services Vancouver and surrounding areas.

Now let's meet our newest members .

Shelley Mosley is the founder and president of Quality Time Concierge. Shelley has over thirty years work experience in Kelowna. Many of those years have been spent in the Hospitality and Foodservice Industry. Decorating has always been a passion for Shelley and after acquiring a diploma in Business and a Certificate in Interior Design, she worked for Norwalk, the Furniture Idea and Jordans Interiors. Quality Time Concierge finds time by providing diverse, professional and personal services for their varied clientele.

Kelowna Office: 250-215-5899
info@qualitytimeconcierge.com
www.qualitytimeconcierge.com

Janik Aubry is the owner of Luxurious Concierge which is located in Ottawa, Ontario.

Janik has many years of experience as a wedding/event planner and as a floral designer. Previous co-owner of Signature Weddings& Flowers. Janik wanted to offer new services to her clientele. She has expanded Signature's horizons to the concierge service, offering many more services. Also, giving Signature a makeover with it's new name: Luxurious Concierge. She has a strong team behind her. Researches have lead her to work with the best suppliers in Ottawa! Therefore, you will have more time on your hands if you utilize Luxurious Concierge services, since the work as already been done & tested for you!

Also, if you don't know how to pronounce her name, call her Niki!
www.luxuriousconcierge.com
info@luxuriousconcierge.com

We look forward to learning more about our members. So if you have news we can use or would like to share some great stories with us please email us @ canadianconcierge@shaw.ca

Corporate Concierge Services : Rising Business

Few would argue that time is one of the most precious commodities we seem to be losing. Making a living consumes the bulk of our days, leaving less time to enjoy the fruits of our labor. This complicates life, causing stress and lowering the quality of life.
These time constraints carry over into other areas of our lives, particularly our personal time for leisure and family. Extended hours are common in most professions, reducing personal time to pursue activities that enrich our lives. The good news is that there are emerging social movements to help us "take back our time." Corporations fully recognize the importance of employee recruitment and retention, and are employing initiatives that focus more on balancing work and life. To compete for the best employees, employers must implement employee services programs. Employees are more likely than ever to consider a benefits package just as heavily as salary when looking at a job change. These initiatives range from corporate concierge services to workplace flexibility options or increased compensation. From the corporate perspective, concierge services are seen as a work-life benefit in helping individuals more effectively manage their time and work.
More significantly, studies have shown that concierge services render invaluable benefits to the employers as well as the employees. It provides corporations a variety of professional and personal assistance options that can be made accessible to employees through their employee assistance program or human resource division. These stress-reducing services have been proven to:

1. Help employees achieve optimum productivity
2. Increase efficiency and reduce absenteeism
3. Upgrade benefit packages for attracting new employees, while complementing compensation packages
4. Provide fresh, affordable ways to enhance employee loyalty

By offering a menu of services valuable to employees, corporate concierges can alleviate personal stressors that make working 40+ hours a week physically and mentally exhausting. Employees like not having to use PTO (personal time off) that can be applied towards their vacation. Concierge services, consequently, add value to the corporation, thereby improving employee retention and recruitment!