Thursday, April 25, 2013

A Moving Concern: Transitional Trauma

To read the full article follow this link//www.huffingtonpost.com/cari-shane-parven/downsizing-rightsizing-transitional-trauma_b_3113259.html?goback=%2Egde_672337_member_235225340

The point is to reduce transitional trauma.

Some who want to avoid transitional trauma believe that aging in place is the solution. Research by AARP shows that 88 percent of Americans want to age in place.
"For many, 'aging in place,' with opportunities for part-time work, volunteering in the community, taking part in mentoring and supporting younger members of the community, is conducive to healthier aging," says George F. Wilson, MD, with Princeton House Behavioral Health in Princeton, New Jersey.
But Buysee suggests that aging in place, "sounds better than it is because it can be very isolating. You can become a prisoner in your own home, not seeing others for days if you have no activities or incentive to do so. We need to be more honest about what aging in place means," says Buysse. "Additionally, many of our homes are not adequate with respect to universal design."
Understanding the desire to age in place and driven by a concern for safety, NASMM has created an "At Home Initiative" that focuses on aging in place safely. "We want to tell people if you do want to stay at home and do that positively and safely, we can work with you to downsize inside your home so you don't feel trapped by 50 years of stuff," Buysse says.
Another way to cut down on transitional trauma is to make moving less overwhelming by planning ahead. Here are some tips from TAD Relocation to help ease you into and plan for rightsizing:
1. Don't go it alone: Ask for assistance from your friends, family or professionals.
2. Start early/Start young: Spring-cleaning is more than just cleaning; it can be prepping for an eventual move. So every year, purge a little because it is never too early and you are never too young to start sorting and downsizing. If you start early, you get to make the decisions instead of having someone make them for you.
3. Start behind closed doors: Sort and organize closets and filing cabinets, attics, and basements. Choose one a month until you are done.
4. Box, then discard: Think about items that you use every day and would like to continue using every day in your new home. Write them down. Those things that don't make your list (things you just don't use, but can't yet bare to part with) box up. Six months to a year later discard or give away the contents of that box. You obviously haven't missed these items that much.
5. Give-away gifting: Distribute things to family and friends including family mementos, photos and books. Choose an item a month. Save only those keepsakes that mean the most to you. Don't ever throw away something that has special memories, is valuable or is a family heirloom.
6. Ask "Do I really need that?": Dispose of non-fixable items, un-wearable clothing (out of date or worn) and items that are doing no more than just taking up space. This includes medication. Throw out all expired medicines now because you are never going to use them. When disposing of medications, make sure to follow the guidelines offered by the FDA.
7. Use up what you have or make donations: Eat up those cans of food you stocked up on prior to a storm; eat the frozen foods in your freezer. You are not going to want to have to pack these heavy items (see why #8).
8. Bottom-lining the bottom line: The fewer items you need to pack and move, the smaller the moving bill.
9. Enjoy clean now: Have draperies, rugs, and other linens cleaned before the move.
10. Set up a plan: Develop a floor plan for your new residence so you know where your furniture will go and what items you won't have room for. Then, start thinking about whom you would like to give those items, whether a family member, an auction house or a charity organization that will, undoubtedly, appreciate your furniture donations.

Wednesday, November 2, 2011

Personal Concierge to the rescue!

This is a well written story from one of our members Sheri from Get It Together. It is indicative of the value of work that home organizers and concierge services provide their clientele

Well, as many of you know we have been working on a hoarding home for quite some time now. Here’s a quick review:
  • We were called in July to help with the downsizing and de-cluterring of a home.
  • The home owners moved into a retirement home and no one was living in the home.
  • The home was filled from top to bottom
  • The daughter of the couple (I’ll call her Jane from hereon in) was in charge of deciding what was going to be saved, given away, etc.
  • Jane had confessed to us that she is a third generation hoarder (her mom and grandmother are/were also hoarders)

When we started this project in July, the house looked similar to what you might see on the TV show Hoarders. Luckily, there were no animals in the home and there was no rotting food. There was just a lot of stuff! As we did a walk-through of the home, we were taken downstairs to the walkout basement. We stopped at the bottom of the stairs as there was no place to go further. What we saw were boxes upon boxes (some full and some empty) as well as many loose items and a ton of furniture.

We started on the basement working through the many boxes. The first day was great as there were a lot of empty boxes that were hauled out to the garage. That freed up some space for us and allowed us to truly see what we were dealing with. Jane wanted to take time to go through every box and decide what to do with what was in each box. It became clear very soon that we were not going to meet our two-week deadline. Going through the memorabilia that was found was very time consuming and emotional. Not only was it time consuming, it was stressful for Jane to decide what to do with the items. Should they be given away? Should they be kept and if so, where would they go? Could they be re-sold? Just so many questions and not enough answers! Jane was very hesitant to make decisions.

After two weeks of going through the basement, we had gotten through half of the items and the process of sorting into ‘keep’, ‘recycle’, ‘donation’, ‘charity’ was taking it’s toll on Jane. Jane started to go through boxes that we had already decided on and it felt like we were taking steps back. It was then we decided to have a time-out from this project. Jane needed a break from decision making and needed some time to wrap her head around all that had to be done. I needed a break as I was getting frustrated at seeing Jane go through boxes we had already decided on.

I kept in contact with Jane to see how it was going and if she was making some headway. We were eventually called back when Jane’s husband stepped in. After all, he too was going through all of this and seeing his wife spend countless hours away from their family.

We came back and quickly came up with a timeline. The house needed to get on the market to list yet it needed to be emptied and Jane was emotionally drained. Although I never, ever suggest renting storage units for hoarders, it is exactly what we suggested. We needed to have the home emptied and Jane needed time to make solid decisions on items in the home. Due to the large amount of items, we did the following:

  • one storage unit for all the boxes that Jane wanted to go through with a fine tooth comb. This included boxes upon boxes of old family letters, old family photos, memorabilia from her grandmother and great grandmother, etc.
  • one storage unit for the antique dining room set as well as for all the fine china, crystal, etc. Jane is deciding if she wants to switch out her dining room suite for the antique one.
  • one storage unit for all the items that are being donated to Heritage Park and the Glenbow Museum. Both Heritage Park and the Glenbow Museum were unable to get to the house within our timeline.

The plan for the storage units is to dwindle down to one storage unit (the one with the boxes) and eventually have no storage units.

There were many deliveries the week we cleaned out the house. There were deliveries to the storage units, to the auction house as well as various charities and donation sites. There were also deliveries to recycling and finally a small delivery to the landfill. We then had various service providers come in to do the rest. We had a team of cleaners come in and scrub the home from top to bottom, we had the carpets professional cleaned, and we had the windows professionally washed. Walking through the clean, empty home gave me a feeling of relief. Relief that this project was finally over and relief that Jane could take a much needed rest!

When I tallied up the invoice, I was shocked at the cost of this project. Including our work from July, the total bill (including all service providers) came to just over seventeen thousand dollars! Yes, that is not a type-o. It cost just over seventeen thousand dollars from start to finish on this particular hoarding home. All money aside, what really stays with me is the emotional cost this project had on Jane. Having pressure on her to make the right decision on what to keep, making sure she didn’t get rid of anything, yet trying to figure out where to put it all was very taxing on her. The countless sleepless night, the inability to make a decision, was very costly on Jane’s health.

In one of my email conversations with Jane, she was saying how she sees herself as a hoarder and wonders how to move forward. I was telling her a story of a family in our community. Here is an excerpt from my conversation:

You can’t change the past, but you can direct your future. You mentioned below that it makes you look at your life differently. I bet this situation has made you think about things and about your own situation. In the end, as sad as it may sound, it is just ‘stuff’ and ‘things’. We recently had a family in our community lose their home to a house fire and they lost everything. Everything that is, except their family. When people were helping them out they kept on saying, ‘…but none of us were hurt so everything else can just be replaced.” Hard to replace 100 year old items, but impossible to replace a loved one. That made me really think about what is important.

When I look through my home I think what I would grab if we had a fire. Would it be my laptop? My computer? My iPad? My favorite pair of boots? Nope! I would grab my husband and my kids. The rest is just stuff!

I came across the following quote that I often think of – especially with Jane. I believe it truly fits with this project:

“Some of us think holding on makes us strong, but sometimes it is letting go.” — Herman Hesse

Sheri Bruneau

Get It Together Inc.

www.get-it-together.ca

Friday, May 27, 2011

Updated Membership CCD List

Directory Listings
Personal Concierge, Personal Assistants and Errand Services

British Columbia

Bizzy Butler Catering Concierge Services http://www.bizzybutler.com

Mary Ann Westendorf
Maple Ridge / Vancouver

Complete Care Concierge http://www.completecareconciergeservices.com

Paytra Jacobsen
Vernon

Done Deeds Errand Services http://www.donedeedserrandservices.com

Sharon Tucker
Vancouver

Jupiter Concierge http://www.jupiterconcierge.com

Sean Colbourne
New West/Vancouver

Quality Time Concierge http://www.qualitytimeconcierge.com

Shelley Mosley
Kelowna

Tri-Cities Concierge http://www.tri-citiesconcierge.com

Kirsten Johnston
Coquitlam/Port Moody

Urban Rush Concierge http://www.urbanrushconcierge.com

Judith Rowley
Vancouver

Alberta

Get it Together Inc. http://www.get-it-together.ca

Sheri Bruneau
Calgary

Lethbridge Concierge http://www.lethbridgeconcierge.com

June & Rob
Lethbridge

The Butler Did It - 780-455-5228

Marianne Brown
Jasper

VIP Concierge & Errand Services http://www.vipedmonton.net

Lisa Brick
Edmonton

Manitoba

Concierge One http://www.conciergeone.com

Heather Hlady
Winnipeg

Ontario

Balance InStyle http://www.balanceinstyle.com

Amanda O’Reilly
Ottawa

Butler Girl http://www.butlergirl.com

Kathy Russell
Newmarket

Carrara Concierge http://www.carraraconcierge.com

Linda McAnuff
Toronto

Concierge by Request http://www.conciergebyrequest.com

Aline Goulet
Toronto

Exceed Personal & Property Services http://www.exceedservices.ca

Elana Gorman
Toronto

On Call Concierge http://oncallconcierge.googlepages.com

Charyl Brooker
St. Catherine’s

Key to Health Concierge Ltd. http://www.keytohealthconcierge.ca

Rory G. Harrison
Ottawa

Luxe Concierge & Event Planning http://www.luxeservices.ca

Jennifer Pessoa
Cambridge/Kitchener/Waterloo

Luxurious Concierge http://www.luxuriousconcierge.com

Janik Aubry
Ottawa

Take It Easy Personal Concierge Inc. http://www.takeiteasytoronto.ca

Tarra Stubbins
Toronto

Time to Spare http://www.timetospare.ca

Deborah Twomey Brown
Toronto

Wishes Concierge http://www.wishesconcierge.com

Marni Heather
Barrie


Monday, May 9, 2011

What an honour ...

Amanda is one of the co-founders of the CCD as well as founder of InStyle & Co which consists of three separate entities;Balance InStyle, Weddings InStyle & Events InStyle . May 1st, 2011 she was awarded the Ottawa Business Journal Forty Under 40 Award.

OBJ Article highlights the 2011 recipients and the criteria used to reach their decision.

“This year’s list of 40 recipients proves Ottawa has the talent, creativity and the ‘jazz’ that goes along with moving a city forward into a vibrant place to work and live. The city is alive and well,” said Michael Burnatowski, OCRI Entrepreneurship Centre manager and one of the panel of judges determining the awards. The committee included Mr. Burnatowski, University of Ottawa Telfer EMBA director Terry Kulka, Ottawa Chamber of Commerce executive director Erin Kelly, CellWand Communications CEO Nick Quain, OBJ editor Peter Kovessy and OBJ publisher Michael Curran, who also chaired the process. The judges collectively spent around 100 hours reviewing and ranking each of the submissions. All nominations were assessed according to a 40-point system: 20 points for business achievement, 10 points for expertise and 10 points for community involvement. “I really like the way the award itself is structured. It is a balanced scorecard, with a slight tilt to business achievements. It is a great way to think about what it takes to be a business leader in the city. It’s not just about business expertise – it is about being a part of the community,” said Mr. Kulka.

Amanda has a lot in common with her clients and understands the need to have things done quickly and without compromise. “To do” lists are a constant in people’s lives; it seems that as quickly as one list is checked off, another list is started. “Understanding our clients’ individual needs, building long-term, trusting relationships, and valuing client confidentiality are the standard at InStyle.
Balance InStyle opened its doors in 2006 and was the first in Ottawa to provide lifestyle management solutions from leisure to luxury all the way down to the routine and mundane. In 2007 Balance InStyle opened it’s second location in Naples Florida catering to snowbirds.
Also in 2007, Amanda co-founded the Canadian Concierge Association to offer support and advice to those wishing to start their own Concierge Business after learning the ropes the hard way.
After running her business out of her home for the first few years Amanda decided it was time to take her game to the next level and took up residence at 107 Murray Street in the heart of the Byward Market.
In 2009 Weddings InStyle was created to offer couples opting for an intimate glamorous affair an alternative. "Budgets might be tight these days, but that doesn’t mean that style and romance are going away."
Civil weddings or bigger than “BIG” Sex in the City weddings were the options at hand, before Weddings InStyle. There were no turnkey full service options available in the downtown core that could accommodate 2–90 guests without compromise. In 2010 Amanda also became a licensed wedding officiant thus having the privileged to also perform ceremonies.
Events InStyle completes the trio. Offering premier event planning solutions that are a reflection of personal style that are customized to meet individual needs.
Amanda is so passionate about her business and her clients and this is evident in everything that she puts her InStyle signature to.
Amanda and her team give back on a regular basis through the generosity of their clients. When re-organizing, purging or staging client homes, they often come across unwanted clothing, toys, and household items which they in turn donate directly to various women & children based shelters.
In 2005 Amanda co-founded the 100 Man Run and has helped raise over $100,000 for The Canadian Breast Cancer Foundation a cause which is near and dear to her heart.

Amanda maintains that this award is a collaborative effort and is very thankful for her team, her vendors, friends and family who never lost faith in her vision, passion and determination to bring something new and InStyle to Ottawa.